Duewise
Duewise
Report an issue

Help improve Duewise report quality.

If a report looks wrong, vague, incomplete or misleading, send the details here. Good feedback helps improve the model database and the report engine.

Issue types

What can be reported?

Report issues should be structured so admin review can quickly identify whether the problem is matching, data, wording, price logic or scoring.

Wrong vehicle match

The report appears to identify the wrong make, model, engine or generation.

Weak-point data issue

A known fault is missing, unclear, exaggerated or not relevant to the vehicle.

Mileage logic issue

The mileage context, remaining-life estimate or risk score seems unrealistic.

Price guidance issue

The price sanity section seems wrong, unclear or not useful for negotiation.

Issue form

Tell us what looked wrong

Send enough detail for support to review the vehicle data, report section or scoring logic.

Support Centre
Useful report details

What helps us fix it.

A useful issue report tells us exactly what went wrong and where in the report it happened.

✓

Registration used in the report.

✓

Report URL, if available.

✓

Mileage and advert price entered.

✓

Make, model, engine and year.

✓

Which section looked wrong.

✓

What you expected the report to say.

✓

Any source or evidence that supports the correction.

Do not use this for emergencies

Vehicle safety comes first.

If a car appears unsafe, do not drive it based on an online report. Get a qualified mechanic or inspection service to assess the vehicle properly.

Quality principle

Better feedback means better reports.

Duewise improves through structured vehicle data. Clear issue reports help update weak points, mileage rules, buyer checks and model matching.

Review workflow

How report issues improve the product.

Structured issue reports help review model data, evidence prompts and buyer guidance quality.

01

Issue submitted

The user reports what looked wrong, unclear or incomplete.

02

Admin reviews

The issue appears in the admin QA queue for report and model-data review.

03

Data corrected

The relevant model, fault, maintenance rule or report logic is improved.

04

Reports improve

Future reports become more accurate and useful for buyers.

Need normal support?

Use contact support for account or billing problems.

This page is specifically for report quality and vehicle-data issues. For general questions, use the support or contact pages.